Shipping & Handling

Every Atlas Reserve order — whether IRA-eligible bullion or a limited-edition Rare Edition collectible — is shipped in purpose-built, tamper-evident packaging designed to protect the integrity of each piece throughout transit.

Bullion orders are packaged in sealed, protective sleeves or mint-condition tubes as appropriate to the product. Rare Edition collectibles include an archival presentation box, certificate of authenticity, and anti-tarnish protective materials. The unboxing experience is considered part of the product.

All shipments are fully insured for 100% of the retail value of the order. A signature is required upon delivery — we do not leave parcels unattended or authorize "safe drop" delivery for precious metals or collectibles.

In the event of loss or damage in transit, Atlas Reserve LLC will initiate an insurance claim and arrange a replacement or full refund as appropriate. Please retain all original packaging materials if you believe damage has occurred during shipping.

Orders are processed and dispatched within 2–5 business days of payment confirmation. For IRA-directed purchases, delivery timelines are coordinated directly with your custodian and approved depository — these may take 2–4 weeks from order confirmation.

Delivery timeframes are estimates only and may be affected by carrier delays, public holidays, or customs procedures outside our control.

Precious metals purchased through a self-directed IRA must be delivered directly to an IRS-approved depository — they cannot be shipped to your home address. Atlas Reserve coordinates delivery to your custodian-designated depository (such as Delaware Depository or Brinks Global Services) on your behalf.

All IRA-directed shipments are fully insured and tracked. Delivery confirmation is provided to both you and your custodian. Storage fees charged by the depository are separate from Atlas Reserve's pricing and are disclosed upfront.

Atlas Reserve ships to most countries worldwide for Rare Edition collectible purchases. Note that IRA-eligible bullion purchases are currently limited to US residents with a US-based self-directed IRA custodian.

Import duties, taxes, and customs fees imposed by the destination country are the sole responsibility of the buyer. All shipments are declared at full retail value in compliance with US export regulations. We do not under-declare values on customs documentation under any circumstances.